Privacy Policy
Effective Date: 13 April 2025
At Play-EdZone we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our website, you agree to the terms outlined in this policy.
1. What Information We Collect
We collect the following personal and non-personal information:
a. Personal Information
When you make a purchase, sign up for our newsletter, or contact us, we may collect:
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Full name
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Email address
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Contact number
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Shipping and billing address
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Payment details (via secure third-party processor)
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Purchase history
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Any additional information you voluntarily provide
b. Non-Personal Information
Collected via cookies, tracking tools (e.g. Google Analytics), and other technologies:
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IP address
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Browser type
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Device type
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Pages visited
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Time spent on site
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Referring websites
2. How We Use Your Information
We use the collected data to:
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Fulfill and manage your orders
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Process payments securely
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Communicate with you about your purchase or support request
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Send marketing or promotional emails (with your consent)
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Improve website performance and user experience
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Comply with legal obligations (POPIA & other laws)
3. Legal Basis for Processing your information
We process your personal information based on the following legal grounds:
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Consent: When you subscribe to our newsletter or agree to marketing communications
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Contractual necessity: To fulfill your order and deliver your goods
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Legal obligation: For tax and record-keeping purposes
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Legitimate interest: To improve our services and understand user behavior
4. Cookies & Tracking Technologies
We use cookies and similar tools to enhance your browsing experience. These help us:
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Remember your preferences
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Keep your shopping cart active
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Analyze traffic and website usage
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Deliver relevant advertising (Google Ads, Meta, etc.)
You can manage your cookie preferences via your browser settings.
5. Who We Share Your Information With
We do not sell your information. We may share data with:
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Payment processors (e.g. PayFast, PayPal)
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Delivery partners (e.g. courier companies)
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Email marketing platforms (e.g. Mailchimp, if applicable)
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Analytics tools (e.g. Google Analytics)
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Legal authorities if required
All third-party service providers are bound by data protection laws and confidentiality agreements.
6. Your Rights
As a South African resident, you have the right to:
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Access your personal information
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Request correction or deletion
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Object to processing
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Withdraw consent at any time
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Lodge a complaint with the Information Regulator (South Africa)
To exercise your rights, email us at [insert contact email].
7. Data Security
We take reasonable steps to protect your personal data using:
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SSL encryption
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Secure payment gateways
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Access controls and firewalls
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Regular updates and vulnerability scanning
8. Children’s Privacy
We do not knowingly collect information from children under the age of 18 without parental consent. If we discover that we’ve collected such information inadvertently, we will delete it promptly.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before interacting with them.
10. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website. If significant changes are made, we will notify you via email or a website notice.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at: